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User Researcher - Fixed Term Contract

About Us

Receipt Bank is a rapidly scaling FinTech business on a mission to disrupt the world of accounting and bookkeeping. Our products allow hundreds of thousands of SMEs and their accounting partners unlock the value of accounting data and automate bookkeeping processes through our award winning AI. Founded in 2010, we have experienced near 100% growth year-on-year, opened offices globally, raised over $60m in Private Equity investment and won a number of awards along the way.

We are now on the hunt for a fixed term User Researcher to join our CX function to help us analyse, document and communicate how our customers interact with our products. You would be joining a highly visible User Research team that is at the heart of guiding our approach to enhancing user experience across all our products.

The role - what you’ll do:

  • Assist the UX Research Manager with designing, planning and implementing various UX research projects
  • Own the end-to-end research process on specific research projects, including planning, implementation and reporting of results as well as communication and ownership of research findings
  • Collate data from various sources to provide insight into the differing behaviours of Receipt Bank customers
  • Work closely with other team members on the implementation of product changes coming out of research insights
  • Act as a strong advocate for user experience throughout the product research and design process

About you - what we are looking for:

  • A user-focused Researcher with a determination to deliver complex, creative, and interactive user experiences
  • Demonstrable UX or user research experience, ideally working within a SaaS business
  • Ideally a degree in HCI, Cognitive Science, Psychology, Anthropology, or something similar
  • Comfortable collaborating across the business and have an instinctive passion for improving the user experience and solving user problems through technology & design
  • An ability to plan research projects innovatively working to project constraints

What we will give you - the perks:

Receipt Bank is defined by its people. We believe that in order to be your best self every day, you need to feel valued, motivated and supported. At Receipt Bank, you’ll get to collaborate with inspiring people who will support you on your own career journey. We also appreciate that financial and non-financial rewards and benefits are important too! So, you can expect from us:

  • Competitive salary
  • Holiday allowance
  • Employer-paid private medical insurance and health cash plan
  • Pension scheme
  • Access to L & D training platforms
  • Friday drinks
  • End-of-quarter learning and social events
  • Gym discount
  • Cinema ticket discounts and more!

Work smarter. Grow faster. Go further. Join Receipt Bank.

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